How to Access Out-of-Hours GP Services
WEEKDAYS between 6.00pm and 8.30am
WEEKENDS 6.00pm FRIDAY TO 8.30am MONDAY
Please telephone NHS 111, a 24-hour helpline, for advice on a wide range of topics including minor illnesses, emergency contraception or emergency dental care.
For those in dental pain, there is an emergency dental clinic on Sunday mornings at Castle Circus Health Centre, Abbey Road, Torquay. Tel: 01803 217777.
The information below is a guide about where to go if you need help or advice. The tables give details of the choices available to patients requiring urgent care.
Where to go if your GP surgery is not open
There are four options available to you, depending on your symptoms.
Think carefully before dialling 999 or going to A&E
Severe chest pain
Loss of consciousness
|For details of your nearest pharmacy, visit the ‘Services near you’ section at www.nhs.uk
||Advice and treatment by phone, at a Treatment Centre or via a home visit
||Minor Injuries units, Walk-in Centres and Urgent Care Centres
||Emergency care for serious or life-threatening situations
|Just walk in
||Referral via NHS 111
||Just walk in
||Phone 999 or walk in
Your new, improved out-of-hours service
From October 1, 2016, Devon’s out-of-hours GP facility and the local NHS 111 telephone number will be joining together as one service.
|We will still offer:
||And now we’ve added:
- Telephone advice from a doctor
- Faster access to telephone advice from a doctor or advice on where to get help
- More easily accessible GP appointments for people at the end of life, over 85, or under five years of age
- Referral-only appointments to Treatment Centres where you can be seen by a doctor
- Most people will be no further than a 30-minute journey away from their nearest Treatment Centre
- Booked appointment times at Treatment Centres, so there will be shorter waiting times
- GPs with more time to make home visits when these are needed
|If you’re feeling unwell call NHS 111 or for health advice visit www.nhs.uk
Should you have a medical emergency in normal surgery opening hours (click here for this information), please telephone the practice stating that it is an emergency. If you ring before 11.00am, the call will normally be put through to the duty doctor.
If you require medical attention out of hours, please dial 111 or 999 if your condition is life-threatening. More info: www.devondoctors.co.uk
Other Services which can provide advice and information
Your GP surgery can provide a huge range of advice, examinations, treatment, vaccinations, prescriptions and other routine healthcare.
But did you know there are lots of other local services that you can go to directly for help? No need to see your GP first.
Click here to download a guide sets out the main services that are available and how you can contact them.
Download the First Aid Mobile App from the British Red Cross.
Download the Baby and Child First Aid Mobile App from the British Red Cross.