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Croft Hall Medical Practice
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Key Information

  • Veterans

Appointments

How Do I Book an Appointment?

If you have an emergency on the day which is not a life-threatening condition please contact the surgery and we can book you in for a call with any of our on the day GPs. If you have a life-threatening condition you must call 999.

If you require a routine appointment to speak to a GP, our fully trained health navigation team will book you in for a routine call within 6 weeks time. Our admin team cannot book face to face appointments with our GPs.

Our fully trained health navigation team will signpost you to the most appropriate service for your symptoms.

Alternatively, you can complete an Patient Triage which will be responded to within 2 working days.

Contact us online for help with a non-urgent medical or admin request

Contact us online. If you need help with a non-urgent medical or admin request, you can now contact us online. 

Chaperone Policy

If you wish to have a chaperone attend any of your appointments, please request this at reception.

Download our Chaperone Policy (DOCX, 48KB)

Interpreters

If you require an interpreter for your appointment, please let a member of the admin team know in advance so we can book this for you. This can be via phone, video consultation or face to face.

Home Visits

Home visits are available to any of our patients that are strictly housebound. If you require an appointment with a GP and are unable to attend the surgery, please make our health navigators aware so this can be discussed with a GP.

Patient Access Online

You are now able to book appointments, order your repeat prescriptions and view your summary care records online. You will need to register for this service either online using the link below or come into the surgery and ask our team for assistance. You will be asked to provide a form of identification to access this service. Please note: Your registration will not be activated fully until you have provided us with this identification.

Sign in to Patient Access.

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Croft Hall Medical Practice

19 Croft Road, Torquay, Devon, TQ2 5UA

  • 01803 298441
  • enquiries.crofthall@nhs.net
© Neighbourhood Direct Ltd  2025
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Local Services
Teeth
Whitening
Home
Care
Podiatry/
Footcare
Residential/
Nursing Care