Healthwatch Torbay are the independent consumer champion for health and social care in Torbay.
New regulations in the 2012 Health and Social Care Act meant that health & social care providers have to consult with – and be influenced by – their local community in order to develop and improve the services they provide.
YOU can directly influence these services by letting Healthwatch Torbay know how they are performing via your own experiences. Whether positive or negative, let them know and they will pass all feedback on to those in charge who actually make the decisions, and ensure it is listened to.
So please get in touch and share your story. Call 08000 520 029, email firstname.lastname@example.org or visit www.healthwatchtorbay.org.uk and rate & review a service online in confidence.
Torbay GP Appointment Systems, Feedback Summary Report - November 2014 (.pdf file)