Self Help & Support

When your baby is 6 to 8 weeks old you will be invited to attend a developmental review with a GP and then to see a practice nurse for your child to receive their first vaccinations. They will require vaccinations at 8 weeks, 12 weeks, 16 weeks, 1 year and 3 years 4 months. To read more about what vaccinations they will receive please click on the following link
NHS vaccinations and when to have them - NHS (www.nhs.uk)
If you are concerned that your child has missed any vaccines or may not be up to date, please contact the surgery.

Paediatric developmental checks are performed at 8 weeks, 8 months and 3 1/2 years by the health visitors and GPs. You will be contacted automatically by post to invite you for these developmental assessments. If you have any queries, please contact us on 01803 298441.

For more information about women’s health please visit https://www.nhs.uk/common-health-questions/womens-health/

This service is provided for women between the ages of 24 years and 6 months to 64 years. A routine smear is every three years between the ages of 24 years and 6 months to 49 and every five years between the ages of 50 and 64. Cervical smears are done by our practice nurse and you will be contacted when your smear is due. You will be informed of the results of your smear test in writing however please be aware that it may take three weeks until you receive your letter.

All of the local Torbay surgeries have joined together to create a user friendly video about what to expect during your smear. Please follow the link to see this video.https://youtu.be/I8rcufzRzjc

This clinic is held at Castle Circus Health Centre. To book an appointment please call 01803 656500.https://www.devonsexualhealth.nhs.uk/

Devon and Cornwall Sexual Assault Referral Centre (SARC) provides help and support after rape or sexual assault for people in Devon, Cornwall and the Isles of Scilly. We do this through our sexual assault referral centres in Exeter, Plymouth and Truro.
We offer medical assistance, forensic assessment, guidance, support and access to an Independent Sexual Violence Advisor (ISVA) through a single point of contact.

To contact the SARC please call 0300 303 4626 or follow the link below.

https://sarchelp.co.uk/

Torbay’s Pregnancy Advisory Service (ToPAS) offers free, confidential support and counselling to women with an unplanned pregnancy. Our team of experienced doctors and nurses will help you, in a caring and non-judgemental way, to reach a decision that’s right for you. They will help you explore all the options available to you; including continuing with the pregnancy, adoption or termination (abortion).

Clinic sessions are offered at Castle Circus Health Centre.
To make an appointment call: 01803 656500

TDAS
TDAS are a domestic abuse service with a vision to eradicate all forms of domestic abuse, creating a society where it is not tolerated and families can live safely.

TDAS staff are available Monday to Friday 9am to 5pm. To speak to one of their dedicated Domestic Abuse Advisors you can call on 0161 872 7368.

For more information please visit their website https://www.tdas.org.uk/abouttdas

Bright Sky
Bright Sky is a mobile app and website for anyone experiencing domestic abuse, or who is worried about someone else. The app can be downloaded for free via the app stores.

Cleverly disguised as a weather app you can use this to store records and information relate to your abuse such as notes, pictures and videos.

For more information please visit their website https://www.hestia.org/brightsky

Rising Moments
Rising Moment provide practical support, essentials, signposting, community support and friendship for women and families affected by abuse crimes, past or present.

For more information please call 07773257633 or email risingmoments@outlook.com.

For more information about men’s health please visit https://www.nhs.uk/common-health-questions/mens-health/

Prostate cancer is the most common cancer in men in the UK. The chances of developing prostate cancer increase as you get older. Most cases develop in men aged 50 or older. Symptoms may not occur for a number of years, so it is important understand what these early symptoms are. They should not be ignored, but they do not mean you have prostate cancer.
For more information visit https://www.nhs.uk/conditions/prostate-cancer/

Testicular cancer is one of the less common forms of cancer and tends to affect mostly men between the ages of 15 and 49. It is important to know what feels normal to you so you are aware of any changes to the testicles and possible symptoms. Typical symptoms are a painless swelling or lump in the testicles, or any changes in the shape or texture of the testicles.
For more information visit https://www.nhs.uk/conditions/testicular-cancer/

This clinic is held at Castle Circus Health Centre. To book an appointment please call 01803 656500.https://www.devonsexualhealth.nhs.uk/

Devon and Cornwall Sexual Assault Referral Centre (SARC) provides help and support after rape or sexual assault for people in Devon, Cornwall and the Isles of Scilly. We do this through our sexual assault referral centres in Exeter, Plymouth and Truro.
We offer medical assistance, forensic assessment, guidance, support and access to an Independent Sexual Violence Advisor (ISVA) through a single point of contact.

To contact the SARC please call 0300 303 4626 or follow the link below.

https://sarchelp.co.uk/

TDAS

TDAS are a domestic abuse service with a vision to eradicate all forms of domestic abuse, creating a society where it is not tolerated and families can live safely.
TDAS staff are available Monday to Friday 9am to 5pm.  To speak to one of their dedicated Domestic Abuse Advisors you can call on 0161 872 7368.
For more information please visit their website https://www.tdas.org.uk/abouttdas

Bright Sky

Bright Sky is a mobile app and website for anyone experiencing domestic abuse, or who is worried about someone else. The app can be downloaded for free via the app stores.
Cleverly disguised as a weather app you can use this to store records and information relate to your abuse such as notes, pictures and videos.
For more information please visit their website https://www.hestia.org/brightsky

Are you ok?

This service provides advice, support and local directory of services. For more information please visit their website http://www.areyouok.co.uk/
This website offers a ‘Cover your Tracks’ and ‘Exit now’ section.

Chime are an NHS Audiology Service available at Croft Hall. Chime take referrals for hearing tests with adults and children of any age, discuss the results and agree a way forward with our clients. If hearing aid amplification is an option then they can provide this as an NHS service.

To contact the team please call 01392 402223 or email cse.audiology@nhs.net.

For more information please visit their website https://www.chimehealth.co.uk/contact?location=5

For advice and information on all aspects of social care. 3rd Floor, Union House, Union Street, Torquay, TQ1 3YA. You can also contact them on 01803 219700.

For non-urgent matters, the community nurses who visit housebound patients can be contacted Monday to Friday, by phoning 01803 219838 and leaving a message.

Appointments for the midwife are available on Monday and Thursday mornings at the surgery. To make an appointment please call them on 018030 654615

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We do offer a small range of travel vaccinations which can be given by our nursing team. If you are travelling abroad please fill out one of our travel assessment forms and email it back to enquiries.crofthall@nhs.net or drop into reception. You will then be contacted by telephone by one of our practice nurses to discuss your trip and if you require any vaccinations. If your trip is complex or you require malaria cover you will be directed to the travel clinic at boots or Exeter Travel clinic.

Click here to download the Travel Risk Assessment Form

If you have a new or existing wound, one of our practice nurse team will be able to see and assess your needs. You will have an initial wound care assessment done by one of our practice nurses; she will then implement a wound care plan.

If you have a long standing leg ulcer you will be referred to the lower limb therapy service who is a team dedicated to the treatment of ulcers on lower limbs. They have clinics in Torbay, Newton Abbot and Totnes.

HIV Screening

It has been highlighted that there are more people with HIV in Torbay than in other areas of the UK.

If you are 16 or over and would like to be screened for HIV, please ask at reception to book an appointment for a blood test.

AAA Screening Programme

AAA Screening is for men aged 65+ and is free on the NHS.  Castle Circus Health Centre offer appointments for screening. Please ring 01803 655441 to book an appointment.

What is AAA screening?

The aorta is the main blood vessel that supplies blood to the body. It runs from the heart down through the chest and abdomen.

In some people, as they get older, the wall of the aorta in the abdomen can become weak. It can then start to expand and form what is called an abdominal aortic aneurysm, also known as an AAA or 'triple A'. The condition is most common among men aged 65 and over.

Large aneurysms are rare but can be very serious. As the wall of the aorta stretches it becomes weaker and can give way. This is known as aneurysm rupture and is usually fatal.

The condition is particularly serious because it does not have any symptoms. However, treatment for abdominal aortic aneurysms detected through screening is highly effective. We are trying to encourage men over 65 to attend screening with the aim of reducing the death rate from this condition.

Patients with long term conditions such as chronic obstructive pulmonary disease (COPD), asthma, diabetes, hypertension and kidney disease, will be invited annually for a review with one of our specially trained practice nurse team. Should you need to speak with a Clinician sooner, please do not hesitate to call the surgery before your review is due.

All adults aged between 40 and 74 are eligible to have a NHS health check. This will involve a blood test, blood pressure, pulse, height, weight and BMI readings and is designed to give an estimated risk score of developing heart disease, diabetes, stoke or kidney disease.

If you believe you are eligible and have not been contacted, please ring the surgery to book an appointment.

If you are eligible for a flu jab, pneumonia jab or a shingles jab you will be invited to either a dedicated clinic or for an appointment with one of our practice nurse team.
Influenza immunisations are offered every winter to all adults over the age of 50, to all children aged 2 – 15 years and to all adults or children in certain risk groups. To find out more about this seasons flu programme please follow the link: Flu vaccine - NHS (www.nhs.uk)

Pneumonia Vaccines are a one off vaccine offered to people over the age of 65, you may also be offered a booster 5 years later if you have a certain health condition. You can find out more by clicking the link: Who should have the pneumococcal vaccine? - NHS (www.nhs.uk)

Shingles vaccines are offered to all adults age 70-79 years. This is a one off vaccine and does not require any boosters. To find out more follow the link: Shingles vaccine overview - NHS (www.nhs.uk)

If one of the GP’s or a specialist has prescribed a certain medication for you that needs injecting, you can book an appointment with one of our practice nurse team to administer this for you.

LGBTQIA – Lesbian, Gay, Bisexual, Transgender, Queer and/or Questioning, Intersex, and Asexual and/or Ally.

Galop
Galop is a charity that supports LGBTQIA+ people who have experienced hate rime, domestic abuse or sexual violence - peer to peer support forum, helpline, referrals. For more information, please visit https://galop.org.uk/

Proud 2 Be
Proud 2 Be are an organisation that support LGBTQ+ people in Devon to lead empowered, fulfilled and authentic lives. Email hello@proud2be.org.uk or call 01803 362083. For more information, please visit https://www.proud2be.org.uk/

Physiotherapists are experts in muscle, bone and joint problems.

You do not need to make an appointment with your GP to access a physiotherapist at Torbay.

If you have back pain, neck pain or a sports injury contact the physiotherapy team on 0300 456 9987 or visit https://www.torbayandsouthdevon.nhs.uk/services/physiotherapy/

The team will then assess you and if they feel you need further investigation, they will make a referral or provide treatment.

Most people experience grief when they lose someone important to them. Support is available if you’re finding it hard to cope with stress, anxiety or depression.

Please follow this link for information and support available to you https://www.nhs.uk/mental-health/feelings-symptoms-behaviours/feelings-and-symptoms/grief-bereavement-loss/

We also understand it is difficult to cope with bereavement whilst in the COVID-19 pandemic. NHS England and NHS Improvement have put together a suite of resources that aim to help you access support during what will be a difficult time.

Please follow this link for more information https://www.england.nhs.uk/supporting-our-nhs-people/how-to-guides/bereavement-support-covid-19/

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