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Prescriptions

We do not accept telephone requests for prescriptions/repeat prescriptions, as it is too easy to make mistakes by this method. Requests for repeat prescriptions in particular must be made in person or in writing, email or letter. It takes approximately two working days to process repeat prescriptions and we do ask that you use the counterfoil attached to your last prescription wherever possible. Of course, we are happy to return any prescriptions by post if you provide an SAE.

You can request a prescription by emailing prescriptions.crofthall@nhs.net

When emailing requests, please ensure that you provide full details of the items requested and contact details in case we need to speak to you about your request.

Your chemist may undertake to collect your prescription from us. Some provide a delivery service for you if you are housebound - please ask at your local pharmacy.

We do not accept prescription requests from pharmacies on your behalf, (except in exceptional circumstances, i.e. housebound patients). We ask that all requests for medication come from you, the patient, every time. You are the person best placed to order as you know exactly what you need to ensure that you continue to receive the medication you require.

Online Services

Patients are now able to book appointments, order their repeat prescriptions and view their summary care record online.  You will need to register for this service either online using the link below or pop into the surgery and ask our receptionists.  You will be asked to provide us with a form of identification (for example, preferably photographic I.D or a utility bill) to access this service.  PLEASE NOTE: Your registration will not be activated fully until you have provided us with this identification.

Click here to access EMIS Patient Access (will open in a new window)

Prescriptions - Please Remember...

  • Only order what you need.
  • Do not over-order or stockpile your medicines.
  • Please return unused or unwanted medicines to your pharmacy for safe disposal. Unfortunately, we are unable to dispose of them for you.
  • A regular review of your medication is essential. You will be asked to see a GP at least once a year for a review - more often for some conditions and medications.
  • Some more expensive, branded medicines are no better than cheaper alternatives.
  • Do not share your medicines - you may put people at risk.
  • Get to know your medicines and how to take them. If you are unsure, please ASK.
  • If you are admitted to hospital, please take your medicines with you.

Electronic Prescription Service

We provide an Electronic Prescription Service in conjunction with a pharmacist of your choice. For more details, please ask at your local pharmacy or one of our reception team.

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